Best AI Tools for Zoom
You may have noticed how some people have started using dedicated services for their online meetings. Well, there is a reason why the number of these folks is growing with the day.
On this page, we will focus on those tools that improve the Zoom experience, adding a few cool and quite useful features to the mix.
These tools can record a meeting, analyze it, and provide a transcript, summary, key takeaways, highlights, actionable notes, and more. From what we can tell, this is AI at its best — and it can even work when you can’t attend a meeting. For instance, you can let your AI bot attend the meeting on your behalf.
Here are some of the best AI tools for Zoom you can use today:
Otter.ai
👍 Pros
👎 Cons
- Saves a ton of time on transcribing recorded files and live meetings
- Works in the web browser and on mobile devices
- Transcription editing and team collaboration tools are handy
- Only for English speakers
Otter.ai is designed to simplify your life by transcribing or taking notes from voice conversations. As such, it is perfect for meetings, interviews, or even when you’re driving. With Otter, you can easily convert these voice conversations into searchable notes with the ability to add photos within your transcripts.
The tool has many functionalities, and it works both in your web browser and on your mobile phone. For instance, you can share your conversations with others and allow them to edit, comment, or simply view the conversation. You can also review and edit your conversations, which can be handy for catching up on details you might have missed.
Imports and exports are also available with support for various audio and video formats for transcription. Then, once your conversations are transcribed, you can easily export the text and audio and even organize these files in different folders.
Regarding integrations, Otter.ai can sing along with all the “usual suspects” — including Google Calendar & Contacts, Microsoft Calendar & Contacts, Dropbox, and Zoom, among others.
The service is available in a few different plans, and the neat thing is that you can try it for free — and only sign-up for a paid plan, if you determine Otter.ai will work for you.
Dialpad
👍 Pros
👎 Cons
- Brings AI to many parts of the organization
- Increasing sales alone is worth the price of Dialpad
- Can do wonders for customer support
- There are better options out there for meetings alone
More than a tool for enhancing meetings, Dialpad is made to streamline communication with customers on every channel with its AI-powered customer intelligence platform. As such, the service wants to “completely change how you work” by providing your team and customer conversations with real-time transcription, sentiment analysis, live coaching, predictive CSAT, and more.
Dialpad consists of several parts, including AI Contact Center, which is described as the “world’s most advanced customer engagement platform”; AI Sales Center for outbound sales with live coaching at every step; AI voice – the “world’s smartest business phone system”; and AI Meetings.
All of these are meant to work together to ultimately bring your company’s productivity to the next level, and then some. Or you can buy these solutions separately, whatever fits your needs.
What’s more, the company’s DialpadGPT technology brings along several AI features to the mix — including instant call summaries and in-the-moment coaching for sellers and support agents. That tech, according to Dialpad, was built for business from the ground up and works for every role, industry, and segment. Plus, it can be customized to understand unique business use cases and industry-specific jargon.
Dialpad says, and its pricing confirms this, that its solution is made for small and big businesses alike. Among its customers are such names as LA Chargers, Sacramento Kings, Asana, Randstad, WeWork, TED, Uber, Remax, and Ooredoo, among others.
Fireflies by Fireflies.ai Corp
👍 Pros
👎 Cons
- Helps with transcriptions & note-taking
- Integrates with various software
- The soundbites feature is particularly handy
- The free version is rather limited
- The transcript accuracy can be improved
Fireflies uses generative AI to bring ChatGPT to meetings, helping you record, transcribe, search, and analyze voice conversations. The service works with popular video-conferencing apps — including Google Meet, Zoom, Teams, Webex, Ringcentral, Aircallm, etc. It can also work with dialers and audio files to create transcripts in minutes.
After the meeting, there is the option to use an AI-powered search to review what has been said in 5 minutes. Fireflies will highlight action items, tasks, questions, and other key metrics — and all you to filter and listen to key topics discussed.
In addition, it also supports multiple users, so that your team can add comments, pin and react to specific parts of conversations; as well as create soundbites and share the most memorable moments from meetings.
The service is definitely not the “only game in town” with its competitors including services, such as Otter.ai, Dialpad, Tactiq, and tl;dv.
Fireflies is used by over 100,000 organizations, including the likes of Netflix, Nike, Uber, Expedia, Delta Airlines, and more.
Tactiq
👍 Pros
👎 Cons
- Easy to use, works like a browser extension
- A free version is great for getting started
- Makes meetings productive (not a small feat)
- No pause feature
Tactiq is one of the most popular AI meetings services in the world, working across platforms such as Google Meet, Zoom, MS Teams and Webex.
As they say, it’s up to you to lead the conversation – Tactiq will take care of the notes with its real-time transcriptions.
The GPT-powered service supports about a dozen languages, including English, Español, Português, Français, & Deutsch and 10 others.
Just start a meeting, from where you’ll have Tactiq on your side to generate a meeting summary, action items, and the next meeting agenda. You’ll also get the full transcript, summary and quotes — which you can then share with your colleagues. It’s a collaboration at its best.
Tactiq is loved by 250,000 users in 10,000 organizations, such as Twitter, Shopify, flexport, Red Hat, Canva, Spotify, Xero, Riot Games, Pinterest, and Twitch. Every month, more than 2 million meetings are transcribed with the service.
That’s an impressive roster of clients and equally impressive numbers. Want to join them?
What can AI tools for Zoom do for you?
Once you start using AI with Zoom, you will never want to go back to the old ways. These tools can do many things for you, including:
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Real-time transcriptions
AI can transcribe the meeting in real-time. It’s like having a dedicated person taking notes while you talk, except that this is a machine doing all the hard work for you. And it’s doing it really well in multiple languages.
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Translations
Speaking of multiple languages, there are services that can translate what has been said during the meeting, presuming that one of the participants is speaking a foreign language. Heck, we have even seen tools providing translation in real time.
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Summarizing
After every meeting, an AI tool will create a text-based summary of what has been said by all participants in a Zoom call. Later on, you can read this summary and even archive it for future use. Or you can share it with others who haven’t had the chance to attend the meeting.
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Generate action items
With its ability to understand what has been said during a Zoom call, AI tools can also come up with actionable items that could be shared with everyone participating in a meeting – or just with those who are expected to act on those items.
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Draft meeting minutes
These meeting minutes include key points discussed, decisions made, and action items assigned. This ensures that important details are not missed and can be shared with the team after a Zoom call.
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Create visual aids
In addition to agendas, visual aids are meant to keep meeting participants engaged. These would include things like presentations, charts, and graphs that some tools could generate if you provide them with enough data.
To sum it up, sooner or later, everyone will use an AI tool for their Zoom calls. The benefits these tools bring to the table are nothing short of stunning, and once you start using them – you won’t be able to believe that you ever attended an online meeting without them. So, do check them out.