Create your own ChatGPT with your business content to automate repetitive tasks and provide customer supportCustomGPT is an AI-powered tool that lets companies create their own ChatGPT-like service, powered by their business content — without making up facts.
It is a secure, privacy-first, business-grade platform that brings the power of ChatGPT to a wider audience without requiring fancy coding and other specialized tech skills.
As a result, companies embracing CustomGPT get to lower their costs while improving their employees’ efficiency. This is probably most visible in the customer support department, where a custom bot trained on your business data can provide instant responses to customer inquiries.
Additionally, CustomGPT-made bots could also be used for lead generation, guiding potential customers toward the purchase — or at least to contact you.
The tool is easy to set up and can quickly bring your business to the “age of AI.” The question is – are you ready to make that jump?
What are the key features?
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- Your very own custom bot: CustomGPT lets you deploy your custom bot on your website via embed widgets or Livechat. Alternatively, you can integrate it into your workflows via the API or ChatGPT plugins.
- Powered by GPT-4: CustomGPT provides ChatGPT-powered responses based on your content and data, without making up facts. You also get to see citations and sources for the responses.
- Increased efficiency: A custom ChatGPT chatbot indexed with your business content can automate repetitive tasks and provide quick responses to customer inquiries, freeing up human staff to focus on more strategic tasks.
- Improved customer experience: With ChatGPT that answers based on your unique business content and data, businesses can provide more tailored and relevant customer interactions, enhancing the overall customer experience.
- Competitive advantage: Businesses can leverage ChatGPT technology to differentiate themselves from their competitors and have more efficient employees. Save hours of employee time by providing quick ChatGPT responses rather than traditional search.
Who is it for?
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CustomGPT is made for savvy companies looking to enter the "age of AI" without breaking the bank. It lets them create their very own chatbot that is trained on their own data, which would include all kinds of files stored across various hard drives, cloud services, and SharePoint server(s). Once trained, this chatbot will be able to provide meaningful answers based on that information. As a result, companies adopting CustomGPT get to benefit from increased efficiencies of their customer-facing team as well as their own website, which would now be able to provide answers without human intervention. Pretty cool, we would say.
Examples of what you can use it for
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- Create your very own chatbot with ease
- Improve and automate your customer support
- Also works for wider customer engagement
- Generate more leads with the help of AI
- Increase the efficiency of your workforce
Pros & Cons
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- Easy to set up - allows anyone to have their own chatbot
- Provides accurate answers without making up facts (unlike ChatGPT and Bard)
- Makes wonders for customer service and customer experience
- Could be expensive for micro-businesses
Last update:
November 24, 2024