Why wrestle with scattered loyalty points and endless hotel search tabs when one tool can do it all? That’s what Gondola is all about. This AI-powered platform, built for frequent travelers, takes the chaos out of booking hotels by pulling your loyalty program data, comparing cash versus points prices, and even throwing in a 3% cashback perk. It’s like having a travel agent who never sleeps, doesn’t charge a fee, and knows your Marriott Bonvoy balance down to the last point. I think it’s a fresh take on a problem we’ve all faced — making sense of loyalty programs that feel like a maze.

What sets Gondola apart is its knack for clarity. The Deal-Scoring System crunches numbers to show you cents-per-point value for hotel stays, so you know if redeeming points is smarter than paying cash. Click into a hotel, and you get a detailed breakdown — typical price ranges, elite status perks, user reviews, and even resort fees. It’s practical, no-nonsense data that helps you decide fast. The Explore AI feature is a standout, letting you toss in open-ended queries like “find me a boutique hotel in Paris with a rooftop bar,” and it delivers tailored suggestions based on your travel history. Pretty slick, right? Plus, it tracks price drops for bookings, even ones made outside the platform, which is a rare gem.

But it’s not all smooth sailing. Some users report bugs, like search results showing hotels in random locations — Bali queries pulling up U.S. properties, for example. The platform’s reliance on email access for personalized features might raise eyebrows for privacy-conscious folks, though it’s now optional, a big win after early backlash. Compared to competitors like Point.me or AwardWallet, Gondola’s focus on hotels is narrower but deeper, with a cleaner interface than Point.me’s broader flight-and-hotel scope. AwardWallet tracks points well but lacks Gondola’s booking integration.

The platform feels like it’s still finding its footing. Occasional glitches and a learning curve for new users can frustrate, especially if you’re not tech-savvy. Yet, when it works, it’s a time-saver. The 3% cashback is a nice touch, though you’ll want to check if other portals like Rakuten offer better rebates. Gondola’s free to use, which is a steal compared to subscription-based tools like Point.me, but its premium features, like unlimited AI queries, come at a cost that might not suit casual travelers.

Here’s the practical advice: give Gondola a spin for your next hotel booking, but don’t expect perfection. Link your loyalty accounts for the full experience, or skip it if privacy’s a concern. Cross-check deals with other platforms to ensure you’re getting the best rate. It’s a tool that rewards patience and a bit of experimentation.