SafetyCulture is a mobile-first platform that digitizes workplace operations for safety, compliance, and efficiency. It supports inspections, audits, training, and analytics through customizable templates and AI integrations. The tool processes over 1 billion checks annually and serves industries including construction, manufacturing, hospitality, retail, transport, healthcare, facilities management, energy, and mining.
Core features include AI-powered checklist creation from uploads, instant document answers, and content translation into 15 languages. Inspections convert to mobile workflows with photo evidence, task assignments, and offline support. Training transforms SOPs into courses with tracking. Asset management uses digital registers for maintenance scheduling and telematics. Incident reporting enables real-time logs via app or QR codes, with investigations for root-cause analysis. Analytics provide dashboards for trends from inspections, sensors, and history. Integrations connect to tools like Microsoft Teams and Procore. Communications feature Heads Up for video messages with read receipts. Lone worker tools offer digital check-ins.
Competitors include Intelex, which emphasizes EHS management with broader compliance modules, and Gensuite, focused on risk and audit automation. SafetyCulture’s general pricing offers a free plan for up to 10 users with basic features, premium for unlimited templates and advanced analytics, and enterprise for custom scaling. This positions it as more affordable for mid-sized teams compared to Intelex’s higher enterprise focus.
Users appreciate real-time reporting, mobile accessibility, and AI efficiencies that reduce audit times by 60 percent. Customizable forms and photo integration aid detailed records. Analytics identify risks proactively. Offline mode supports remote work. Training completion reaches 100 percent in cases like Sodexo. Asset tracking prevents downtime. However, complex template setup has a learning curve. iOS interface lags Android. Free plan limits templates to five. Task reassignments lack real-time availability checks.
AI enhancements from 2025 include automated workflows and predictive insights. Customer stories show 3x audit efficiency in manufacturing, 8,000 hours saved in hospitality, and 2.5 million man-hours without lost time injuries in construction. Reviews from G2 and Capterra in 2025 rate ease of use at 4.6 out of 5.
Test the free trial for initial inspections. Customize templates to match processes and train a small group before full rollout.