Scribe AI

Published by Dusan Belic on August 30, 2023

Scribe AI

Save hours a week with an AI tool that builds how-to guides, SOPs, and training manuals for you

Scribe is an AI-powered tool designed to enhance productivity by automating the process of creating documentation such as how-to guides, SOPs (Standard Operating Procedures), and training manuals. It simplifies the task of documenting workflows by capturing user processes directly from the browser or desktop and transforming them into visual step-by-step guides.

This automation not only saves significant time but also reduces the effort required to answer repetitive questions or guide teammates through common processes. Users can further refine these auto-generated documents by adding titles, descriptions, custom branding, or even redacting sensitive information to tailor the instructions to their specific needs.

Beyond basic documentation, Scribe can be integrated into various team functions and use cases — supporting operations, customer-facing teams, sales operations, HR, and IT departments among others. It’s designed to facilitate training, process documentation, customer training, tool implementation, and the onboarding of new hires.

By leveraging Scribe, teams can achieve greater efficiency with a potential 25% boost in productivity, and dramatically accelerate the speed at which they document processes — up to 15 times faster. The adoption of Scribe not only expedites the access to information within an organization but promises a smoother, more efficient workflow — making it a highly beneficial tool for businesses looking to optimize their operations and training processes.

Scribe AI Homepage

Categories Productivity

Video Overview ▶️

What are the key features? ⭐

Automated documentation: Scribe AI automatically creates how-to guides, SOPs, and training manuals by capturing your workflow and turning it into visual step-by-step guides.
Customization: Easily add titles, descriptions, redact sensitive info, and include custom branding.
Flexible sharing: Share guides via quick links, PDF exports, or embed them in your favorite tools.
Productivity boost: Saves significant time and effort, allowing users to document processes up to 15 times faster and increase team productivity by 25%.
Privacy included: Ensures that your data is not used to train external AI models and is discarded after 30 days.

Who is it for? 🤔

Scribe AI targets organizations looking to streamline their process documentation and training efforts. It benefits operations teams, customer support, HR, IT, and sales operations. By automating the creation of detailed guides and manuals, Scribe AI helps these teams save time, improve productivity, and ensure consistent knowledge sharing across the organization.

Examples of what you can use it for 💭

Create detailed onboarding guides for new hires, ensuring they have all the necessary information to get started
Develop comprehensive help center pages and FAQs to efficiently assist customers
Document complex processes for team members to follow
Generate guides for implementing new tools and technologies within your organization
Provide quick, easy-to-follow guides for colleagues, enhancing knowledge sharing within teams

Pros & Cons ⚖️

Documentation never felt this easy to create
A true time-saver for creating how-to guides
Great for onboarding customers and new employees

Or you could ask the standard ChatGPT to help you with this

FAQs 💬

What is Scribe AI and how does it help with documentation?

Scribe AI is a Workflow AI platform that captures your screen actions as you work, turning them into visual step-by-step guides with screenshots and text instructions. It helps by automating the tedious parts of creating SOPs, tutorials, or onboarding materials, so you spend less time on manual writing or screenshot editing and more on your actual tasks. I think it's especially useful for teams tired of answering the same "how do I do this" questions over and over.

Who is Scribe AI designed for?

It's built for busy professionals in roles like customer success, learning and development, IT support, or operations, where documenting processes is key but time-consuming. Companies from startups to Fortune 500 firms use it for training new hires, client handoffs, or internal knowledge sharing. If you're in a team that scales workflows across tools like Slack or Confluence, it might fit right in.

How does Scribe AI capture and create guides?

You just hit a capture button in the browser extension or desktop app, perform your task normally, and Scribe AI records clicks, keystrokes, and screens. It then generates a polished guide with AI-suggested edits, like adding descriptions or redacting sensitive info. The whole thing takes minutes, not hours, and you can tweak it before sharing.

Can I customize the guides Scribe AI produces?

Yes, quite a bit. You can add your company's branding, edit screenshots with annotations or highlights, insert tips or context, and even generate AI-written descriptions for steps. It supports exporting to PDF, HTML, or embedding in other apps, which keeps things flexible for your needs.

Does Scribe AI integrate with other tools I already use?

It embeds guides directly into platforms like Confluence, Notion, Slack, Google Docs, or SharePoint, and shares via links or exports. There's also a Chrome extension for quick captures. While it's not a full suite, users on G2 note it plays well with existing workflows without much setup.

Is Scribe AI secure for handling sensitive data?

Absolutely, it complies with SOC 2 Type II, HIPAA, and CCPA standards, with features like automatic redaction of PII in screenshots and encryption for all data. Processed info gets deleted after 30 days, and it doesn't train external AI models on your content. That's a big plus for enterprise teams dealing with confidential processes.

How much time can Scribe AI actually save?

Based on their 2025 user survey and reviews on Capterra, it cuts documentation time by about 75%, saves around 35 hours per person monthly, and reduces errors by 98% through consistent guides. One G2 reviewer said it slashed guide creation from days to minutes, freeing up bandwidth for real work.

What are some limitations of Scribe AI?

It shines for simple to medium workflows but might feel basic for super complex branching processes, where manual tools could offer more depth. Some users mention occasional glitches with integrations like Confluence, and the image editor isn't as robust as dedicated design software. Still, for quick docs, it's hard to beat.

Can I try Scribe AI before committing?

Yes, there's a free trial that lets you create and share guides without limits right away. No credit card needed upfront, so you can test it on a real workflow and see if it clicks for your team.

How does Scribe AI compare to manual tools like Loom or PowerPoint?

Unlike video tools like Loom, which require watching full recordings, Scribe AI delivers concise, scannable text-and-image guides that load fast and update automatically if the process changes. Versus PowerPoint, it's way quicker to build and doesn't need design skills. Reddit folks in r/productivity often call it a "game-changer" for SOPs over static slides.