SiteGPT is an AI customer support tool designed to provide businesses with an expert chatbot trained specifically on their website content. This advanced AI chatbot offers instant, personalized responses 24/7 to visitors’ queries — ensuring high-quality customer support.

By automating the majority of support tickets, SiteGPT enhances the productivity of existing support teams and allows them to focus on more complex tasks. It supports integration with various content formats and platforms, making it useful for businesses looking to improve their customer service efficiency.

Creating a personalized AI support chatbot with SiteGPT involves three easy steps: syncing training data from a website, files, or raw text content; installing the chatbot on a site (or more sites) to engage with users anywhere they are; and refining the chatbot’s responses using chat history for continuous improvement.

SiteGPT can be directly integrated with popular tools like Crisp, Intercom, and Zendesk — enriching a business’s existing support ecosystem. In addition, it offers capabilities like quick prompts to initiate conversations, email summaries for oversight, escalation to human support when necessary, lead collection, and the ability for users to trigger in-app actions through natural language commands.