Stay AI
Stay AI is an AI-optimized subscription management platform for Shopify brands that focuses on reducing churn, boosting recurring revenue, and enhancing customer experiences through predictive tools and customizable features.
The platform includes a drag-and-drop builder for creating subscription programs, allowing teams to set up bundles, add-ons, and loyalty punch cards without coding. Key AI features encompass churn prediction for targeted gifts, self-optimizing cancellation surveys that refine questions based on responses, smart winback email timing derived from user behavior, and dynamic payment retries to recover failed transactions automatically. These elements integrate with over 100 tools, including Klaviyo for email automation.
Migration support covers full data transfer from competitors like ReCharge, with dedicated onboarding to minimize downtime. The customer portal enables subscribers to manage orders, swap products, and access upsells via dynamic carousels and banners, contributing to reported 32% increases in add-on revenue. Analytics dashboards provide insights into retention patterns and lifetime value, serving as a business intelligence hub.
Compared to ReCharge, Stay AI offers more advanced AI-driven retention over basic management, though ReCharge handles larger-scale legacy systems. Bold Subscriptions excels in customization depth but trails in proactive AI analytics. Pricing features a 30-day free trial, followed by Pro and Enterprise plans with flat rates and no transaction fees, scaling better for growth than percentage-based rivals.
Users report 28% churn reductions and 39% drops in customer support tickets, backed by case studies from brands like Olipop, which achieved 35% subscription revenue growth. The platform supports A/B testing for offers and custom cadences for delivery schedules. Enterprise tiers add dedicated strategists and early feature access.
For implementation, brands should begin with the trial to test core flows, then prioritize AI tools for high-churn segments to realize quick gains.
Video Overview ▶️
What are the key features? ⭐
- Churn Prediction: AI identifies at-risk subscribers and suggests personalized gifts to prevent cancellations.
- Cancellation Surveys: Self-optimizing tool analyzes responses to refine future questions and retention strategies.
- Winback Emails: Smart timing uses behavior data to send re-engagement messages at optimal moments.
- Payment Retries: Dynamic system automates recovery of failed charges with tailored follow-ups.
- Customer Portal: Branded self-service hub lets users manage subscriptions, swap products, and discover add-ons seamlessly.
Who is it for? 🤔
Examples of what you can use it for 💭
- Nutrition Brand Owner: Uses churn prediction to offer targeted discounts, reducing monthly cancellations by 30% and boosting subscriber lifetime value.
- Beverage E-commerce Manager: Leverages the customer portal for easy bundle swaps, increasing add-on revenue through in-portal upsells.
- Beauty Product Retailer: Deploys winback emails with smart timing to re-engage lapsed customers, recovering 25% of potential lost sales.
- Pet Food Subscription Service: Applies punch card loyalty features to encourage repeat orders, enhancing engagement and retention metrics.
- Wellness DTC Founder: Integrates cancellation surveys to gather insights, refining product offerings based on real feedback loops.
Pros & Cons ⚖️
- AI cuts churn 28%
- Easy drag-drop build
- Top-tier support
- Boosts add-ons 32%
- Initial setup curve
- Best for mid-size up
