An AI-powered platform that helps businesses improve how customers find and choose products online
Zoovu is an AI-powered platform that helps businesses improve how customers find and choose products online. To that end, it offers tools like AI search, guided selling, and product configurators to create personalized shopping experiences. This means customers can easily find products that fit their needs, making shopping simpler and more enjoyable.
Say you’re shopping online for a new camera, but with so many options – it can be overwhelming to choose the right one. Zoovu steps in by asking you a few simple questions about your preferences and needs. Based on the answers provided, it suggests the best cameras for you. It’s like having a knowledgeable store assistant guiding you, but online.
Businesses also benefit from Zoovu by seeing higher conversion rates. For example, Trek, a bicycle company, boosted their online sales conversions by 200% after implementing Zoovu’s tools. By helping customers find what they need quickly and accurately, businesses can improve sales and customer satisfaction.
Zoovu’s secret lies in its ability to clean and organize product data. It gathers information from various sources, standardizes it, and enriches it to make products more discoverable. This means that when customers search for a product, they’re more likely to find exactly what they’re looking for. In a way, it’s like turning a cluttered store into a well-organized boutique where everything is easy to find. And that’s what every shopper and store owner wants, when you think about it. Cool.
What are the key features?
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- AI-powered search: Zoovu provides intelligent search results that understand what customers are looking for, even if they use different words.
- Guided selling assistants: By asking customers a few questions, Zoovu's digital assistants recommend products that best fit their needs.
- Product configurators: Zoovu allows customers to customize products or bundles easily. Whether choosing features for a new laptop or bundling accessories, this tool is designed to simplify the process.
- Data enrichment: Zoovu cleans and standardizes product data from various sources, making it more accessible and understandable for customers.
- Generative AI product advisors: Zoovu's AI advisors provide real-time answers to customer questions and generate personalized explanations of why a product is a perfect match.
Who is it for?
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Zoovu is designed for businesses looking to enhance their online customer experience through personalized interactions. It's particularly beneficial for retailers with extensive product catalogs, where customers might feel overwhelmed by choices. By implementing Zoovu, businesses can simplify the decision-making process for shoppers, leading to increased satisfaction and higher sales. In that sense, industries such as electronics, home appliances, sports equipment, health and beauty, and automotive parts can find significant value in Zoovu's offerings.
Examples of what you can use it for
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- Customers can choose the right gadgets by understanding their specific needs and preferences
- Home appliance stores can guide shoppers through various appliance options
- Sporting goods shops can assist customers in selecting equipment tailored to their skill level and intended use
- Health and beauty retailers can recommend products based on individual health goals or beauty preferences
- Automotive parts suppliers can help customers find compatible parts for their vehicles by guiding them through the selection process
Pros & Cons
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- Personalized interactions keep customers interested and satisfied
- Helping customers find the right products leads to more sales
- Both businesses and customers find the platform easy to navigate
- Some users have found the service to be on the pricier side
Last update:
March 12, 2025