Alma
Alma is a comprehensive platform designed for independent mental health providers to manage private practices, accept insurance, and connect with clients. It includes tools for electronic health records, client matching, and administrative automation. The core AI feature generates progress notes from session recordings, ensuring HIPAA compliance through editable outputs. Providers access a directory that facilitates bookings with insured individuals across networks like Aetna and Cigna.
Key functionalities encompass insurance credentialing completed in 45 days, telehealth integration for secure virtual appointments, and standardized assessments such as PHQ-9 and GAD-7. The EHR suite offers treatment planners from Wiley and consent forms tailored to insurance requirements. Community resources provide peer consultations and continuing education credits at no extra cost.
In comparisons, Alma differs from Headway by including premium EHR features in its membership, while Headway focuses on free credentialing. Against SimplePractice, Alma emphasizes client acquisition through its directory, whereas SimplePractice prioritizes standalone billing. Recent 2025 reviews on Capterra note ease of use at 4.0 out of 5, with praise for onboarding but critiques on occasional billing discrepancies.
The AI notetaker receives mixed input, with a March 2025 report indicating potential inaccuracies in narratives that require manual review. Pricing structures a single membership tier with monthly or annual options, covering all tools without add-ons. This contrasts with competitors like Grow Therapy, which offers tiered plans based on client volume.
Users report benefits in time savings from AI documentation and increased referrals via the directory. Drawbacks include email-only support and variable AI precision. For implementation, providers should verify state specific insurance compatibility and conduct a trial session to assess note generation accuracy.
Video Overview ▶️
What are the key features? ⭐
- AI Progress Notes: Generates HIPAA-compliant session summaries from audio inputs for quick editing and clinical alignment.
- Insurance Credentialing: Manages enrollment with major carriers in 45 days to enable reimbursement billing.
- Client Directory: Matches providers with insured clients based on specialty and location for efficient bookings.
- Telehealth Platform: Supports secure video sessions with automated reminders to reduce no-shows.
- EHR Templates: Provides Wiley treatment planners and assessments like PHQ-9 for standardized care documentation.
Who is it for? 🤔
Examples of what you can use it for 💭
- Solo Therapist: Employs AI notes to document sessions rapidly, freeing evenings for rest or additional clients.
- Group Practice Owner: Leverages directory to fill schedules across team members with insured matches.
- New Grad Counselor: Navigates credentialing easily to start accepting major insurances from day one.
- Telehealth Specialist: Runs secure virtual appointments with integrated assessments for remote care.
- Burnout Prone Clinician: Uses community forums for peer support alongside time saving EHR features.
Pros & Cons ⚖️
- Quick client matches
- AI time savings
- Easy insurance setup
- Free CE credits
- AI edit needs
- Email support only
