Noa is an AI-powered virtual assistant designed for healthcare professionals to automate medical documentation, manage phone calls, and coordinate appointments. It streamlines administrative tasks, allowing clinicians to focus on patient care. Built by Docplanner, Noa uses advanced natural language processing to create structured medical notes and operates on secure, GDPR-compliant servers.
The Noa Notes feature transcribes patient conversations in real time, capturing clinically relevant details for integration into electronic health records. Noa Booking automates call handling and appointment scheduling, reducing front-desk workload. The tool supports multiple languages, including English, German, Polish, and Portuguese, making it suitable for diverse practices. It uses 256-bit encryption and cloud storage via Amazon Web Services and Microsoft Azure, ensuring data security. Noa has been refined over 12 years, serving individual practitioners and large medical centers.
Compared to competitors like Suki and DeepScribe, Noa offers broader functionality with call management alongside transcription. Suki excels in voice command accuracy, while DeepScribe focuses on ambient note-taking. Noa’s pricing is generally competitive, though specific costs depend on practice size and needs. User feedback on X highlights time savings of up to 50%, but some report occasional delays in transcription or scheduling during high-volume periods.
The tool’s multilingual support is a standout, catering to clinics with diverse patient bases. Setup can be complex for practices with unique workflows, and training the AI requires initial effort. Smaller clinics may find customization challenging. Noa integrates with most EHR systems, though compatibility varies.
To adopt Noa, verify EHR compatibility first. Run a trial to assess transcription accuracy for your practice’s needs. Train staff on its features to maximize efficiency. Regular updates ensure ongoing improvements, so check for new features periodically.