WotNot
WotNot is a no-code chatbot platform designed to automate customer interactions, lead generation, and support for businesses across industries. It offers a drag-and-drop builder with over 40 chat elements, enabling users to create bots for websites, WhatsApp, Instagram, and more without coding. It integrates with tools like Salesforce, HubSpot, and Calendly, and supports AI models from OpenAI, Google Gemini, and Anthropic for intelligent responses. The platform includes a mobile app for real-time chat monitoring and analytics for tracking KPIs like engagement and acquisition. Over 3,000 businesses use WotNot, with some reporting 300,000+ leads generated.
Key features include the No-Code Bot Builder for creating conversation flows, AI Studio for training knowledge bases, and live chat handover for human agent intervention. Analytics provide insights via dashboards and CSV exports, with API access for real-time data. The platform supports industries like real estate, healthcare, and finance, offering templates for quick setup. A done-for-you service lets experts design custom flows. Pricing starts at $99/month with a free trial, competitive with alternatives like Landbot and Freshchat.
Users appreciate the ease of use and integration options but note limitations. WotNot lacks support for SMS or email channels, unlike Cognigy.AI. Complex workflows requiring custom code may not be fully supported, and some integrations need manual configuration. A 2024 security incident involving a misconfigured database raised concerns, though addressed promptly.
The platform’s analytics and mobile app stand out, offering detailed insights and flexibility. Templates and the visual builder simplify setup, but the interface can overwhelm beginners. WotNot suits businesses seeking scalable, no-code automation.
To maximize WotNot, choose a template aligned with your industry, test integrations early, and monitor analytics regularly to optimize performance.
Video Overview ▶️
What are the key features? ⭐
- No-Code Bot Builder: Create chatbot flows using a drag-and-drop visual editor.
- AI Studio: Train knowledge bases for smarter, context-aware bot responses.
- Live Chat Handover: Seamlessly transfer chats to human agents when needed.
- Analytics Dashboard: Track KPIs like engagement and acquisition with exportable data.
- Integrations: Connect with tools like Salesforce, HubSpot, and WhatsApp for streamlined workflows.
Who is it for? 🤔
Examples of what you can use it for 💭
- Real Estate Agent: Automates property inquiries and schedules appointments with clients.
- E-commerce Owner: Handles customer support queries and guides users through purchases.
- Healthcare Provider: Collects patient feedback via WhatsApp and manages bookings.
- SaaS Startup: Qualifies leads and integrates data with Salesforce for sales tracking.
- Education Provider: Answers student queries and automates enrollment processes.
Pros & Cons ⚖️
- Intuitive no-code builder.
- Robust analytics dashboard.
- Wide integration options.
- Industry-specific templates.
- Limited SMS/email support.
- Complex for beginners.
