Be My Eyes
Be My Eyes is an innovative platform designed to connect individuals who are blind or have low vision with volunteers and companies globally through live video and artificial intelligence for support.
The platform works through a smartphone app where users can request video support to connect with a volunteer for assistance or use Be My AI , which allows users to take a picture and receive a description of it. Moreover, Be My Eyes collaborates with various partners in its Service Directory to provide professional support for their products, expanding the range of assistance available to users.
Beyond individual assistance, Be My Eyes extends its services to businesses seeking to enhance their accessibility. For instance, through Be My AI – companies can front-end their customer service centers to automatically resolve up to 90% of cases, which not only reduces the time and costs associated with resolving cases but also ensures seamless routing of customers with accessibility needs to specialist support.
The platform is supported by a large global community of volunteers. It offers free and unlimited calls, available day and night, across 150+ countries and in over 180 languages.
