Ribbon is an AI platform that conducts voice and video interviews to screen candidates automatically. It uses natural language processing to create conversational experiences in 10 languages and generates summaries with insights for recruiters. The tool integrates with over 30 applicant tracking systems and meeting platforms like Zoom and Google Meet.
Core features include bulk screening via a single link instant interview summaries and data-driven rankings based on custom criteria. The Notetaker captures notes during live calls to reduce manual work. Users access a Talent Hub for pre-vetted candidates and enterprise options offer white-label branding. Technical aspects involve SOC II compliance for security and real-time adaptive questioning powered by large language models.
Recruiters report time savings of over 10 hours weekly and reduced time-to-hire by 60 percent. Candidates rate the experience at 98 percent satisfaction due to flexible scheduling. Competitors such as HeyMilo provide similar voice agents but emphasize SMS integration over Ribbons video focus. HireVue excels in video assessments yet lacks multilingual audio depth.
Likes include seamless ATS sync and bias-detection analytics that standardize evaluations. Dislikes center on occasional connectivity issues during video and limited voice variety in base plans. General pricing features per-interview fees after initial quotas which align with industry norms lower than enterprise suites from rivals.
A surprise element is the 90 percent five-star candidate feedback tracked post-interview which boosts completion rates. The platform supports high-volume industries like manufacturing and sales with 99.99 percent uptime.
For implementation select roles with repetitive screens configure criteria in the dashboard test with sample invites and monitor analytics weekly to refine prompts.