Calculus AI, part of Vtiger CRM, is an advanced AI tool designed to enhance the efficiency and effectiveness of marketing, sales, and customer service teams. By employing capabilities such as conversation analysis, intelligent recommendations for next best actions, smart nudges, and a custom chatbot that understands Natural Language Queries (NLQ) – Calculus AI enables employees to work smarter and deliver exceptional customer experiences.
The tool takes input from the CRM system, automatically providing users with insightful advice to guide customer-facing teams towards faster and more informed business decisions.
Powered by the GPT technology, Calculus AI can assist sales, marketing, and support teams in having more effective conversations with their customers. By providing instant answers and suggestions for various topics, such as generating catchy email subject lines, creating effective email drafts, and offering recommendations for improving email engagement – Calculus AI aims to significantly boost productivity and customer engagement.
In addition, it offers the ability to analyze the quality of conversations, monitor call quality, and provide intelligent recommendations and predictions to help businesses achieve their goals.
Combined, these features promise to transform the way businesses interact with their customers, making every interaction more impactful.