Shulex is a SaaS platform designed to empower e-commerce businesses with a range of AI-driven solutions focusing on customer insights, product research, and enhancing customer service. It leverages advanced technologies — including ChatGPT, Natural Language Processing (NLP), and Named Entity Recognition (NER) — to perform deep review analysis, sentiment analysis, competitive analysis, and more.
The platform collects and analyzes data across multiple channels such as Amazon, Shopify, and social media, helping sellers understand market trends, customer preferences, and improve their product offerings.
In addition, Shulex offers tools to optimize eCommerce operations, including AI-powered assistants for customer service, ChatGPT extensions, and various eCommerce tools like review analyzers, market insight features, and sentiment analysis.
These tools are designed to automate and streamline gathering actionable insights, enabling sellers to make informed decisions rapidly.
Whether for solo entrepreneurs or large-scale businesses, VOC AI provides customizable options to suit different needs, with capabilities that range from analyzing Amazon customer reviews to global commodity monitoring — all aimed at boosting growth and profitability in the competitive eCommerce landscape.