Top AI Customer Service Tools

171 toolsRanked by traffic
Salesforce Einstein
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Salesforce Einstein
Generative AI for CRM, designed to supercharge your productivity
Zendesk AI
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Zendesk AI
An AI tool built on billions of real customer service interactions that understands customer experience
HubSpot Breeze
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HubSpot Breeze
Streamlines business growth with AI tools for marketing, sales, and service
Podium
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Podium
An AI platform for customer communication, lead generation, and business reputation management
Gorgias
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Gorgias
Streamlines customer support with AI-powered automation for ecommerce brands
Dialpad
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Dialpad
Support customers, drive sales, and collaborate with your team with the power of AI
Gong Engage
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Gong Engage
Drive quality engagement at scale from first-touch to closed-won, all in one place
Freshworks
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Freshworks
An AI-powered customer service platform that aims to improve how businesses engage with their customers
Freshdesk
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Freshdesk
Streamlines customer service with AI-powered ticketing and omnichannel support
Wati
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Wati
Automates WhatsApp conversations for marketing, sales, and customer support using AI agents
Crisp MagicReply
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Crisp MagicReply
The virtual assistant for customer service enabling AI and humans to work together
DocsBot
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DocsBot
Create custom AI-powered chatbots trained on their documentation and content
Vapi
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Vapi
Builds and deploys AI voice agents for real-time conversations
Hotjar AI
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Hotjar AI
Create surveys for any goal in seconds and generate summary reports automatically
Guru
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Guru
An AI-powered knowledge management tool designed to help teams keep track of what they know