AiSensy is a WhatsApp marketing platform powered by official APIs that enables businesses to broadcast messages, automate engagements, and drive sales through features like chatbots and live chat support.
The tool offers broadcasting capabilities with scheduling up to two months ahead, supporting categories like promotions and carousels, along with CTAs to enhance conversions. It includes no-code chatbot building for creating conversational flows, multi-agent live chat for team handling on one number, and real-time analytics for tracking reads and clicks. AI-powered ads integrate with Facebook and Instagram to direct traffic to WhatsApp, while forms and payments facilitate lead capture and transactions directly in chats.
Compared to competitors such as Wati, Dondy, and Interakt, AiSensy provides free API access and green tick verification, with pricing starting from a free plan and scaling to enterprise levels, generally more affordable without setup fees. Users appreciate the user-friendly interface and integrations with CRMs like HubSpot and Shopify, but some report occasional glitches in delivery and slower support responses.
Key features include smart audience segmentation for targeted campaigns, unlimited daily messages after limits upgrade, and compliance with WhatsApp rules for risk-free operations. The platform supports over 150,000 businesses across 60 countries, with positive feedback on increasing engagement from 35% to 90% via retargeting.
Potential drawbacks involve additional costs for extra agents and Meta’s per-message fees, which vary by type. Overall, AiSensy suits businesses seeking scalable WhatsApp tools, with surprises like fast feature launches keeping it competitive. For optimal use, begin with the free plan to test core functions before upgrading.