Alltius AI is an agentic platform that automates customer interactions for financial services and insurance. It deploys AI agents across voice, chat, and workflows to resolve queries with 95% accuracy. The system integrates company data to provide personalized responses and actions, such as loan approvals or claims processing.
Core components include the ACT Multi-Agents Library with 25 plus pretrained agents for tasks like fraud detection and sales pitches. The Flow Engine enables workflow creation through natural language inputs and machine learning models. KNO Store handles data ingestion from over 50 sources, supporting retrieval and recommendations.
Pulse Analytics delivers insights on customer behavior, service efficiency, and product suggestions. INTERACT offers voice and text interfaces for employee assistance during interactions. The platform ensures compliance with GDPR, HIPAA, and SOC 2 standards, featuring PII protection and encryption.
Competitors like Posh focus on banking voice AI but lack Alltius breadth in multi agent workflows. Intercom Fit provides general CX tools yet requires more customization for financial domains. Alltius offers custom pricing plans that scale with usage, generally more cost effective for specialized needs than broad platforms.
Users appreciate the quick setup and ROI, with 88% cost reductions and 40% sales uplifts reported. Potential drawbacks include initial configuration time for complex integrations. For implementation, begin with a pilot on one use case, monitor key metrics, and expand based on results.