Teammates.ai is a platform offering autonomous AI agents for business functions including hiring, customer service, and sales. It features three main agents: Sara for interviewing, Raya for support, and Rashed for lead generation. Each agent operates 24/7 across multiple channels in over 50 languages.
Sara conducts video interviews, analyzes responses using 100 technical and behavioral signals, and generates scored reports with summaries and rankings. It supports adaptive questioning and proctoring for security. Integrations include ATS systems like Greenhouse and Workday. Users report 92 percent candidate satisfaction.
Raya handles omnichannel support via phone, email, and chat. It resolves 78 percent of tickets independently, reducing resolution times to 38 minutes on average. Customization allows input of product details and escalation rules. It integrates with tools such as Zendesk, Salesforce, and Twilio.
Rashed manages outbound and inbound sales, qualifying leads and booking meetings. It supports voice and email interactions, handling objections autonomously. CRM syncs occur with HubSpot and Salesforce. The agent scales to 500 daily calls without additional staff.
The platform deploys in under an hour with no coding. It offers 30-plus native integrations including Gmail, Slack, and Shopify. Pricing follows a flat-rate model around 299 dollars monthly for unlimited use, contrasting per-user or per-resolution costs from competitors like Intercom or Zendesk.
Competitors include ZendeskΒ for support and 11x for sales, but Teammates.ai provides broader multilingual and multi-agent coverage. Users note easy setup but occasional needs for fine-tuning complex scenarios.