Health data is everywhere but nowhere at the same time. Your smartwatch tracks sleep patterns, lab results sit in one portal, and medical records live in another system. Microsoft wants to solve this fragmentation problem with its new AI health assistant.
The company has launched Copilot Health in preview, making it available to Microsoft 365 Personal, Family, and Premium subscribers aged 18 and over in the US. The service promises to bring together health records, wearable data, and medical questions in one secure space within Microsoft’s Copilot platform.
What Copilot Health offers users
Microsoft already handles over 50 million health questions daily across its consumer products. Copilot Health builds on this foundation by creating a dedicated health assistant that knows your personal context. The service includes several key features:
- Personalized health profiles: Users can input their health background and goals to get tailored responses and insights
- Device and record integration: Connects with Apple Health (with more platforms coming) and health records from over 50,000 US healthcare providers
- AI-powered insights: Analyzes connected data to provide personalized health guidance and suggest next steps
- Trusted information sources: Draws from thousands of global health organizations, following principles from the National Academy of Medicine and Harvard Health partnership
- Healthcare provider search: Helps find local doctors filtered by specialty, language, gender, insurance, and location
This approach addresses a real problem in digital health. Many people struggle to make sense of disconnected health information, especially when preparing for doctor visits or trying to understand how different health metrics relate to each other.
Security and safety measures
Health data requires extreme security measures, and Microsoft has built multiple safeguards into Copilot Health. The service operates in a separate space from regular Copilot conversations and doesn’t use health data to train AI models. All data gets encrypted both at rest and in transit.
Microsoft worked with over 250 physicians from more than 24 countries during development. The company also implemented what it calls “robust guardrails” to prevent health misinformation while supporting emotional wellbeing. Copilot Health has achieved ISO/IEC 42001 certification, meaning independent auditors verified Microsoft’s AI development and governance processes.
Patient advocacy groups have been involved from the start. The National Health Council said Copilot Health represents “meaningful progress toward more trusted, patient-centered digital health experiences” and praised Microsoft for engaging patients and caregivers during development.
Current limitations and future plans
Copilot Health is clearly marked as a preview service with important limitations. It cannot diagnose, treat, or prevent diseases and isn’t meant to replace professional medical advice. Features and usage limits may change as Microsoft learns from user feedback.
The service is currently US-only and limited to personal Microsoft 365 subscriptions. Work accounts can’t access the feature. Users can try it at Copilot.microsoft.com/health, though Microsoft warns that availability could change as the preview progresses.
Microsoft first announced Copilot Health in March and has been testing it with thousands of users since then. This preview launch represents the next phase in what the company calls a “deliberate, phased rollout” with plans to add more features and expand access over time.
