Droxy

Droxy AI is an all-in-one platform for creating and deploying customer-facing AI agents across various channels, including websites, phones, messaging apps, and social media comments.

The tool allows users to ground agents with company knowledge from sources like websites, PDFs, YouTube videos, and Google Drive, ensuring accurate responses. It supports over 95 languages for multilingual interactions and uses models from OpenAI, Anthropic, Google, and Meta. Features include automated lead collection, seamless human hand-off, and smart product recommendations integrated with platforms like Shopify.

Deployment options cover AI Website Agent for instant site queries, AI Phone Agent for 24/7 calls with human-like voices, AI Messaging Agent for apps like WhatsApp and Instagram, and AI Commenting Agent for social responses. Analytics provide real-time insights into conversations, growth metrics, and trends. Integration with Zapier and the Droxy API enables custom workflows.

Pricing includes tiered plans with varying limits on knowledge tokens, message tokens, and call minutes, starting from entry-level for small projects to enterprise for high-volume needs. Compared to competitors like Intercom and Zendesk, it offers more affordable flat-rate options without per-message fees. Safeguards and automatic sync maintain response reliability and up-to-date knowledge.

User feedback highlights ease of setup and customization, though some note a learning curve for advanced features. The platform suits businesses in ecommerce, healthcare, real estate, and more, automating tasks like appointment scheduling and query handling to improve efficiency.