Robofy

Robofy is a no-code platform for building custom AI chatbots that integrate with websites to provide automated customer support. It trains on website content, PDFs, and Word documents to generate responses powered by OpenAI’s GPT models, including versions 3.5 and 4.0. The tool supports over 50 languages and embeds as a customizable widget. Users access a dashboard for analytics, real-time chat monitoring, and performance reports.

Key features include rapid response times for quick query handling, a customizable chatbot widget for brand alignment, and a chat inbox for editing replies in real time. Advanced settings number over 20, covering model selection, language defaults, and lead capture. Lead generation tools collect visitor data and export it to Excel, while AI Nudge redirects users to actions like booking demos. Analytics provide user ratings and weekly email notifications on conversation stats.

Integrations cover WhatsApp for mobile chats, WordPress via plugin, and a free API for custom developments. Multi-channel options extend to Facebook Messenger and email callbacks. Human handover enables seamless transitions to live agents for complex issues. Automated content updates crawl sites at user-set intervals to keep responses current.

Robofy supports platforms like Wix, Shopify, WooCommerce, and more, with flexible embedding as floating widgets or standalone links. Training involves fetching site pages, selecting relevant ones, and adding documents for continuous improvement. The process requires no coding skills, only an active website.

Competitors include Tidio for e-commerce focus and Landbot for visual flows, but Robofy emphasizes content-based training and affordability for small to medium businesses. Users appreciate 24/7 availability reducing support costs, though some note needs for content quality and minor mobile adjustments. Start by signing up for the free trial, input your site URL, train on core pages, and monitor initial interactions to optimize performance.