Upheal

Upheal is an AI-powered platform that automates progress notes, provides secure video calls, and offers session analytics for mental health professionals. It generates detailed notes from session recordings, supports multiple note formats, and integrates with EHRs like SimplePractice and Healthie. The platform is HIPAA, GDPR, and SOC 2 compliant, ensuring data security with AES-256 encryption. It supports individual, couples, and group therapy, with a free plan offering unlimited basic SOAP and DAP notes.

The AI transcribes sessions and produces editable progress notes in formats like SOAP, GIRP, BIRP, and EMDR, capturing key details such as symptoms, medications, and goals. Users can record sessions via Upheal’s video platform, a browser extension, or by uploading audio, then copy notes to their EHR. Session analytics provide data on talk ratios, silence duration, and speech patterns, aiding professional development. Pricing includes a free plan, with paid tiers offering advanced features like custom templates and treatment plans. Group practice pricing is based on session volume.

Upheal’s strengths include significant time savings, with documentation time cut from 15 to 7 minutes per session, based on user feedback. It integrates seamlessly with existing workflows and supports diverse therapy modalities. However, the free plan limits note formats, and paid plans may be costly for solo practitioners. The browser extension occasionally experiences delays with longer sessions. Client consent is required for recordings, adding a minor administrative step.

Compared to Mentalyc, which focuses on note automation but lacks video capabilities, Upheal offers a more comprehensive solution. TherapyNotes provides broader practice management but less AI-driven automation. Upheal’s recent $10M funding indicates ongoing development and scalability.

To get started, sign up for the free plan at Upheal’s website and test the browser extension with a few sessions. Ensure a high-quality headset for optimal audio capture. Review analytics to identify patterns in your sessions, and consider paid plans if you need specialized note formats.