Frequently Asked Questions
What is a workplace AI assistant?
A workplace AI assistant is an AI helper built into the software your company already uses, like its chat, documents, and project tools. It draws on your organization's own data to answer questions, summarize threads, find files, and help with tasks, so it understands your context instead of starting from a blank slate like a general chatbot.
How is a workplace assistant different from ChatGPT?
A workplace assistant is connected to your company's documents, messages, and systems, so it can answer questions about your specific work, while a general chatbot like ChatGPT only knows what you paste into it. The workplace assistant trades broad open-ended chat for grounded, organization-aware help inside the tools your team already lives in.
Can a workplace AI assistant see all my company data?
A workplace AI assistant sees only the data it's connected to and what your existing permissions already allow, so it should not surface files you couldn't open yourself. Good ones respect your company's access controls and keep data inside your tenant. Still, it's worth confirming the permission and privacy settings before rolling one out widely.
What is the best workplace AI assistant?
The best workplace AI assistant is usually the one built into the software your team already runs. Companies on Microsoft 365 get the most from Microsoft Copilot, Slack-based teams benefit from Slack AI, and document-heavy orgs lean on Box AI. Match the assistant to your stack rather than adding yet another separate tool.
Do workplace AI assistants need IT setup?
Workplace AI assistants usually require some IT involvement to connect them to your systems, set permissions, and turn on the right data sources. Once configured, employees use them with no extra steps inside familiar apps. The setup work is mostly about controlling access carefully, which is exactly what makes these assistants trustworthy with company data.